Last updated: October 14, 2026
This policy explains how Leak Detector Greeley ("we," "us," or "our") handles information when you visit leakdetectiongreeley.com or contact us. We keep it plain. We collect little, and we use it only to run our service.
Our business address is 2420 W 16th St, Greeley, CO 80634. Our phone number is (970) 447-1609.
What this policy covers
This policy covers our website and the information you share when you call us or ask about leak detection. It does not cover other websites that we link to. Those sites have their own policies.
Information we collect
We collect information in three ways.
Information you give us
When you call or message us, you may share:
- Your name.
- Your phone number.
- Your address or the address of the property.
- Details about the leak, such as signs you see, your meter readings, and your water bills.
- Photos of damage, if you send them.
- Information about your insurer or property manager, if you tell us.
You choose what you share. We use it to schedule a visit, find a leak, and write a report.
Information from your visit to our site
Like most websites, our hosting provider may log basic technical data when you load a page. This can include:
- Your IP address.
- Your browser type and device type.
- The pages you view and the time of the visit.
- The site that referred you to us.
We use this data to keep the site working and secure.
Cookies
Our site is built to run without advertising cookies. If we add analytics or other tools in the future, we will update this policy. You can block or delete cookies in your browser settings.
How we use information
We use the information we collect to:
- Answer your calls and questions.
- Schedule and carry out leak detection visits.
- Prepare written reports and send them to you.
- Keep records of our work.
- Improve our site and services.
- Protect our site from misuse.
- Meet legal and tax duties.
We do not use your information for automated decision making that affects your rights.
How we share information
We do not sell your personal information. We do not rent it.
We share information only in these cases.
- With service providers. We use companies that host our website and provide our phone service. They process information for us under their own terms.
- With people you ask us to share with. If you ask us to send a report to your insurer, landlord, buyer, or plumber, we will.
- With repair professionals you choose. If you ask us to refer a licensed plumber, we may share the leak location and your contact details. We do that only with your permission.
- For legal reasons. We may share information if the law requires it, such as in response to a valid legal request.
- In a business change. If we sell or transfer the business, records may transfer with it.
Phone calls
When you call, we may take notes about your leak and your contact details. We tell you if we record a call. Please do not share payment card numbers or government ID numbers on a call. Share them only if we ask and tell you why.
Photos and reports
Photos and reports about your property may show your home. We keep them as part of our records. We share them only as described above. We do not post photos of your home on our website without your permission.
The example photos on this site show typical leak detection scenes. They are not photos of our customers' homes.
How long we keep information
We keep information as long as we need it to serve you, keep records, and meet legal duties. After that, we delete it or remove identifying details. Retention periods vary by record type.
How we protect information
We use reasonable steps to protect information, such as limiting access to those who need it and using trusted providers. No method of storage or transfer is perfectly secure. We cannot promise absolute security.
Your choices and rights
You can ask us to:
- Tell you what personal information we hold about you.
- Correct information that is wrong.
- Delete information we no longer need.
To make a request, call us at (970) 447-1609 or write to the address above. We may need to confirm your identity first. Some records we must keep by law, and we will tell you if that applies.
Residents of some states have additional rights under state privacy laws. If a law gives you more rights than this policy states, we will follow the law.
Email, text, and other messages
If you contact us by another channel, we may keep the message and your contact details. We use them to answer you and to keep a record of the job. We do not add you to marketing lists without your consent. If we ever send marketing messages, each one will tell you how to opt out.
Information about other people
If you give us information about another person, you confirm that you may share it. Examples include a tenant, a landlord, or a neighbor. We use that information only for the job at hand.
Children's privacy
Our site and services are for adults who own or manage property. We do not knowingly collect personal information from children under 13. If you think a child gave us information, contact us and we will delete it.
Links to other websites
Our site links to outside sources, such as government and agency pages. We do not control those sites. Read their privacy policies before you share information with them.
Do Not Track
Some browsers send a "Do Not Track" signal. Our site does not currently respond to those signals, because we do not track you across other websites.
Changes to this policy
We may update this policy. We will post the new version here and change the "Last updated" date. Please check this page from time to time. If you keep using our site or services after a change, you accept the updated policy.
Contact us
Questions about this policy? Contact us.
Leak Detector Greeley 2420 W 16th St Greeley, CO 80634 Phone: (970) 447-1609
You can also read our terms of service or visit our contact page.