The fastest way to reach us is by phone. Call, tell us what you see, and we will explain the next step. You do not need to know where the leak is. That is our job.
Call us
Phone: (970) 447-1609
We answer emergency calls 24 hours a day, seven days a week. If water is flooding your home, call now. Shut off your main water valve while you wait.
Regular visits run Monday through Friday, 7 am to 5 pm. Call during those hours to book a visit for a damp spot, a high bill, or a running meter.
Visit our office
Leak Detector Greeley 2420 W 16th St Greeley, CO 80634
Please call before you come. Our technicians work in the field, so nobody may be at the office when you stop by.
What to tell us when you call
A few details help us start in the right place. Have these ready if you can.
- Your address and the best phone number.
- What you see, hear, or smell. Examples: a stain, a hiss, a musty odor, a warm floor.
- Where it shows up. Name the room, the wall, or the part of the yard.
- When you first noticed it. A date helps.
- Your meter test result. If the meter moves with everything off, tell us. See our water meter leak test guide.
- Your water bills. Tell us how much the bill changed and when.
- Your home's age and foundation. Slab, crawlspace, or basement all matter.
- What others have checked. If a plumber looked already, tell us what they tested.
- Why you need the visit. Insurance, a sale, a rental, or a repair plan all shape the report.
Is it an emergency?
Call right away and say it is an emergency if:
- Water is flooding a room.
- A pipe has burst.
- Water is running near electrical outlets or panels.
- You cannot shut off the water.
- Water is spreading through a ceiling.
While you wait for us:
- Shut off the main water valve.
- Turn off power to the area if you can do so safely. If water touches electrical equipment, stay away and call an electrician.
- Move belongings off wet floors.
- Take photos for your insurer.
- Open doors and windows if the weather allows.
Not an emergency? Try these first
Two quick checks may save you a visit, or at least speed it up.
- Run the meter test. It takes 15 minutes and costs nothing.
- Test your toilets. Add food coloring to each tank. Color in the bowl after 5 to 10 minutes means a leak.
If you have a high bill, our high water bill guide shows more checks. For Greeley's tier billing, read how Greeley water budgets work.
What happens after you call
- We ask a few questions. We learn what you see and what your bill shows.
- We explain the visit. We tell you what the visit includes and what to expect on cost. See our leak detection cost page for market ranges.
- We schedule a time. We book you in or send help right away for an emergency.
- We find the leak. We test, search, and mark.
- We write it up. You get a plain report. See our leak detection report page.
- A licensed plumber repairs it. We do detection only.
Where we work
We serve Greeley and nearby Weld County. See our service areas page for neighborhoods and nearby towns. If you live outside the city, call with your address and we will confirm.
Questions before you call
Do you offer a free quote?
Ask us when you call. We explain what the visit includes before we book.
Can I text you?
Please call. A phone call lets us ask the right questions fast.
Can you come the same day?
We take emergency calls at any hour. For regular visits, call early in the day and ask about timing.
Do you fix the leak?
No. We find and mark it. A licensed plumber repairs it.
Do you work on weekends?
Emergency calls get answered every day. Regular visits run Monday through Friday.
Ready to find the leak?
Call (970) 447-1609 and tell us what you see. We will tell you what to expect.